Always on. Always monitoring.
VigilWatch is a simple hosted platform to make Alarm Management easy, and handle notifications and SLAs effectively when your enterprise communication systems have an Incident, large or small.
VigilWatch ensures your Customer and Team Engagement platform is monitored 24×7, proactively managed to avert outages and then back that up with comprehensive notification and SLA management tools to ensure when Incidents and Problems do occur, you have the tools to manage them effectively to minimize user impact.
Keep your customers happy
Proactive testing and remediation when alarms occur can minimize or completely remove user impacts. This helps your employees stay more productive, which will help keep your customers happy.
Support your NOC
Give your NOC the tools it needs to manage complex Customer and Team Engagement platforms. Allow the NOC engineers to focus on service improvements elsewhere.
Grow without growing pains
Simplify your cost for monitoring and supporting your communication and collaboration tools; our software is powerful enough to handle the largest platforms and flexible enough to grow as you grow.